Return Replacement Policy

Return Replacement Policy - Shreeyu.com

At Shreeyu, we are committed to providing you with high-quality women's clothing that meets your expectations. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward return Replacement policy.

Exchange Policy 

• No Returns or Refunds: We do not offer returns or refunds once products are sold and delivered.
• We Offers Only Exchange Of Product.
• If You Receive damaged/defective product, incorrect item sent, we will replace the product with the next fastest possible courier facility.
  
• You Also Select Same Product Or Any Other Product From Our Store For Exchange.
• Sale Items: Items marked as ‘Sale’ are non-returnable.
• Exchange Process is Approved Once
• The products purchased on Shreeyu.com can be exchanged within 5 days of delivery.Post this,exchange is not allowed.
  
• The item must be in its original condition, unworn, unwashed, and with all tags attached & Unboxing Video is Required for return.

 

1. Exchange Process:

   • Contact our customer service team at +91 7698548825 to initiate a Exchange request.
     
   • Provide your order number and details about the item you wish to Exchange .
     
   • Also attached Unboxing video to our Mail Id.
     
   • Our team will guide you on how to return the item, including any shipping instructions.
     
     

2. How To Exchange Products?

   • Customers are responsible for the Exchange shipping. You May Sent return parcel to Our Warehouse Address via Your Own Cost.
   • We Have not Any Kind Of Reverse Pickup Service Now So Careful About It.
   • If Reverse Pickup Done From Our Side Customer Want to Pay 250/- Rs for Reverce Shipping Charge.
   • We recommend using a trackable shipping method to ensure the safe return of the item
     
   • If You Want To exchange any product You Want To Send parcel to Our Warehouse Address Via Your Own Shipping Cost.
   • The item must be in its original condition, unworn, unwashed, and with all tags attached & Unboxing Video is Required for return.

 

1. Exceptions:
   
   
   • • Certain items such as undergarments, swimwear (with hygiene seals removed), and personalized/customized products may not be eligible for return due to hygiene and customization reasons.
       

Items purchased during promotional sales or clearance events may have different return conditions, which will be specified during the purchase.

 

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately upon receipt for assistance. We will work to resolve the issue promptly.

Customer Satisfaction:

Your satisfaction is important to us. If you have any concerns or need further assistance regarding  Exchange , please reach out to our customer service team.

By shopping with Shreeyu, you agree to abide by our return and Exchange policy outlined above.

Thank you for choosing Shreeyu for your women's clothing needs. We look forward to serving you again!

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at shreeyu90175@gmail.com.
Our contact information is posted below:
Shreeyu
Support Mail:- Shreeyu90175@gmail.com
Support Phone No:- +91 7698548825.

 

• All the legal cases will be the treated in only SURAT jurisdiction court.